Before you dive head-first into e-commerce, make sure you understand the dynamics of the online culture first.
Let's cover the most basic form of e-marketing: Emails, Facebook and Twitter.
The big trio that every single company wants a part of certainly can't go wrong, right? Wrong. From personal experience, how many of you constantly delete junk emails and unsubscribe from mailing lists? "Unlike" a business because they were too annoying? Now think about why you did that. Mashable has a good idea how misusing these platforms turn people off.
Personally, these are my 4 most important criteria to decide if a company stays on my list or not:
- Don't be annoying. Stop spamming our inboxes / walls too frequently
- Make sure you have something of value to offer the customer
- Don't be pushy and too promotional
- Try to build brand loyalty, stop gunning for one-off sales
But understanding how it works now isn't enough. You don't want to be a laggard, do you? It is also important to monitor marketing trends and where businesses are heading to. And that future is in m-commerce: Mobile-commerce, that is.
Here's are reasons why businesses need m-commerce and even more fascinatingly, how m-commerce will transform the traditional commerce experience. Read it and be enlightened.
If all else fails, there's nothing like the old school method of using a novel way to catch the attention of potential customers and making them smile while offering them something extra in return. Here's how car rental company SIXT did it:
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